Privacy Policy
Last updated: 6th April 2026
1. Introduction
This privacy policy explains how Urban Tails Media Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website.
We are committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation and other applicable data protection laws.
2. Data Controller
For the purposes of data protection law, the data controller is:
Urban Tails Media Ltd
71-75 Shelton Street, Covent Garden, London WC2H 9JQ
geri@urbantailsmedia.com
If you have any questions about this policy or your data, please contact us using the details above.
3. Personal Data We Collect
We may collect and process the following categories of personal data:
a) Contact Data
Name
Email address
(when submitted via contact forms or newsletter sign-up)
b) Technical Data
IP address
Browser type and version
Device type and operating system
Time zone setting
This data is collected automatically via our hosting provider.
c) Usage Data
Pages visited
Time spent on pages
Navigation paths
Referring URLs
d) Cookie and Tracking Data
Cookie identifiers
Session data
Website interaction data
e) Marketing and Communication Data (if applicable)
Preferences in receiving marketing communications
Subscription status
4. How We Collect Your Data
We collect data through:
Direct interactions (e.g. contact forms, email enquiries)
Automated technologies (e.g. cookies and server logs)
Analytics tools (if enabled)
5. How We Use Your Data
We use your personal data to:
Respond to enquiries
Provide and maintain our website
Improve website performance and user experience
Manage communications and subscriptions
Ensure security and prevent misuse
6. Legal Basis for Processing
We process your data under the following lawful bases:
Legitimate interests – to operate and improve our website
Consent – where you opt in to marketing or cookies
Legal obligations – where required by law
7. Hosting and Data Processing
Our website is hosted by IONOS, which processes personal data on our behalf as a data processor.
IONOS may collect and store server log data including IP addresses and access information to ensure the security and functionality of the website.
8. Cookies
We use cookies to:
Ensure the website functions correctly
Analyse website traffic and usage
Improve user experience
Where required, we will request your consent before placing non-essential cookies.
You can control cookies through your browser settings.
9. Data Sharing
We do not sell your personal data.
We may share your data with:
Service providers (e.g. hosting, analytics)
Legal or regulatory authorities where required
All third parties are required to respect the security of your data.
10. International Transfers
Some of our service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:
Adequacy regulations
Standard contractual clauses
11. Data Retention
We retain personal data only as long as necessary for the purposes it was collected, including legal, accounting, or reporting requirements.
12. Your Rights
Under data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Request data portability
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
13. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
15. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
16. Contact
If you have any questions about this privacy policy or how your data is handled, please contact:
Urban Tails Media Ltd
geri@urbantailsmedia.com